By electronically converting checks with image at the point of sale, merchants save the costs of accepting, balancing, encoding and transporting these paper documents to a local bank. The image archive of these transactions is readily available to resolve customer disputes or provide name and address details vital for timely collection of return items.

This capability provides clear audit trails while generating paybacks from reduced fraud losses, increased employee productivity and accelerated cash flow from electronic check presentment. Immediate return of the consumer’s check reduces the fraud exposure that accompanies the traditional check processing practices, which typically result in 12 different people handling the check before the consumer ultimately receives it in a monthly bank statement.

The EC5000i also captures images of receipts from debit, credit, and ACH type of transactions. This is especially important to the merchant who would normally have a paper archive of these small receipts for signature verification in the event of a transaction dispute. Now merchants can have an electronic image of the receipt available to them with the customer’s signature to quickly resolve disputes with no need to store the paper receipts. RDM’s EC5000i performs complete image processing so that an industry standard, binarized, compressed image can be stored locally or transmitted to another location for storage and retrieval. RDM’s software developers tool kit and our network of partners can help you cost-justify and rapidly integrate the EC5000i into your environment.